Real talk from
20+ years on the
front lines of UX.
I’m Jenn Whittingham — UX executive, design strategist, and mentor. UX Diaries is where I share what actually works: the frameworks, the hard lessons, and the conversations that move the field forward.
Articles · Mentorship · Talks · Frameworks · Honest Conversations
What you’ll find here
The Blog
No fluff. Real frameworks, honest case studies, and hard-won lessons from enterprise UX leadership — written from 20 years inside the work.
Mentorship
1:1 coaching for UX professionals moving into leadership, career switchers entering the field, and design managers who need a real thought partner.
Talks & Appearances
Keynotes, podcast episodes, and conference sessions on UX strategy, team building, AI in design, and accessibility — including World Usability Congress 2026.
Frameworks & Resources
Practical tools I’ve actually used: building Centers of Excellence, connecting design to revenue, leading high-retention teams, and getting UX a seat at the table.
Monthly Professional Spotlight
Monthly Spotlights of a UX professional and their contribution to the field.
About Jenn Whittingham
Enterprise UX at scale.
Results that speak for themselves.
Senior UX Executive and Experience Design Strategist with 20+ years leading UX, CX, and research at enterprise organizations including Discount Tire and McKesson. Speaker. Mentor. Former Events Director of UXPA Arizona. Now building the resource she wished existed.